Andrea J. Ayers
Ayers was president and CEO of Convergys Corporation until her retirement in 2018 and has been a director since 2014. She had a significant role in the transformaion of Convergys from a company with three business lines to a customer management solutions company with approximately 125,000 employees worldwide. She has expertise in multi-channel customer experience, customer management analytics and technology.
- March 2021
Added to: Uniphore - Palo Alto, CA
Uniphore is a leader in conversational service automation. They seek to create a customer service model by bridging the gap between human and machine using voice, AI and automation to ensure that every voice, on every call, is truly heard.